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Consumer Protection Act 2019 Section 67

Consumer Protection Act 2019 Section 67 details penalties for false or misleading advertisements to protect consumers from deceptive practices.

Consumer Protection Act 2019 Section 67 addresses penalties related to false or misleading advertisements. It aims to safeguard consumers by holding advertisers accountable for deceptive claims that can cause financial or psychological harm. This section plays a crucial role in ensuring truthful communication in the marketplace.

Understanding Section 67 is important for both consumers and businesses. Consumers gain protection from fraudulent marketing, while businesses learn the legal boundaries for advertising. Awareness helps prevent disputes and promotes trust in commercial transactions.

Consumer Protection Act 2019 Section 67 – Exact Provision

This section imposes strict penalties on those who create or disseminate advertisements that deceive consumers. The law aims to deter false claims that misguide buyers about product quality, price, or benefits. It protects consumer interests by ensuring advertisements are honest and accurate.

  • Penalizes false or misleading advertisements.

  • Penalty can be up to ten lakh rupees.

  • Applies to all products and services.

  • Targets advertisers and publishers.

  • Protects consumers from deception.

Explanation of Consumer Protection Act 2019 Section 67

This section focuses on preventing deceptive advertising practices that harm consumers.

  • States that false or misleading advertisements are punishable.

  • Affects advertisers, manufacturers, service providers, and media platforms.

  • Applies when advertisements misrepresent product or service facts.

  • Triggers penalties upon detection or complaint.

  • Grants consumers protection against fraudulent marketing.

  • Prohibits publishing untruthful or exaggerated claims.

Purpose and Rationale of Consumer Protection Act 2019 Section 67

The section aims to protect consumers from exploitation through dishonest advertising and promote fair trade practices.

  • Protects consumer interests by ensuring truthful information.

  • Promotes fairness and transparency in marketing.

  • Prevents exploitation through deceptive claims.

  • Enhances consumer confidence and dispute resolution.

When Consumer Protection Act 2019 Section 67 Applies

This section applies whenever a false or misleading advertisement is made or published, affecting consumer decisions.

  • Triggered by any deceptive advertisement.

  • Can be invoked by consumers, authorities, or consumer commissions.

  • Applicable to goods, services, and digital advertisements.

  • Excludes advertisements that are clearly identified as opinions or puffery.

Legal Effect of Consumer Protection Act 2019 Section 67

Section 67 enforces consumer rights by penalizing misleading advertisements, compelling advertisers to maintain honesty. It imposes duties on traders and service providers to avoid deceptive marketing. This strengthens consumer trust and aids in resolving complaints related to false claims. It works alongside other provisions addressing unfair trade practices and product liability.

  • Protects consumers from false claims.

  • Imposes penalties on offenders.

  • Supports enforcement by Consumer Commissions.

Nature of Rights and Obligations under Consumer Protection Act 2019 Section 67

This section grants consumers the right to truthful advertising and obligates advertisers to avoid false claims. The duties are mandatory and strict, with penalties for breaches. Advertisers must ensure accuracy and transparency to avoid legal consequences.

  • Consumer right to truthful information.

  • Mandatory duty on advertisers to avoid deception.

  • Strict liability for false advertisements.

  • Penalties for non-compliance.

Stage of Consumer Dispute Where This Section Applies

Section 67 is relevant during and after advertising, covering pre-purchase information and complaint stages.

  • Pre-purchase advertising disclosures.

  • Purchase decisions influenced by ads.

  • Post-purchase grievances regarding misleading claims.

  • Complaint filing with Consumer Commissions.

  • Proceedings at District, State, or National levels.

Remedies and Penalties under Consumer Protection Act 2019 Section 67

Consumers can seek penalties against false advertisers, including fines up to ten lakh rupees. Enforcement is through Consumer Commissions and legal authorities. Remedies help deter deceptive marketing and compensate affected consumers indirectly by penalizing wrongdoers.

  • Monetary penalties up to ten lakh rupees.

  • Enforcement by Consumer Protection Authorities.

  • Supports consumer complaint resolutions.

Example of Consumer Protection Act 2019 Section 67 in Practical Use

X, a consumer, saw an advertisement claiming a health supplement could cure chronic diseases instantly. After buying the product, X found no effect and filed a complaint. The advertiser was penalized under Section 67 for false claims, protecting X and others from misleading information.

  • False health claims penalized.

  • Consumers protected from deceptive marketing.

Historical Background of Consumer Protection Act 2019 Section 67

The 2019 Act modernized consumer laws from the 1986 Act, introducing stricter penalties for false advertisements. This change reflects the growing complexity of marketing and the rise of digital media. It strengthens consumer protection against deceptive practices.

  • Modernized from 1986 Act provisions.

  • Introduced higher penalties.

  • Addressed digital and mass media advertising.

Modern Relevance of Consumer Protection Act 2019 Section 67

With e-commerce and online marketplaces booming, false advertisements have become more prevalent. Section 67 is vital for regulating digital ads and protecting consumers from misleading online claims. It aligns with product liability and unfair trade rules to ensure safety and fairness.

  • Regulates digital and online advertisements.

  • Protects consumers in e-commerce platforms.

  • Supports product safety and truthful marketing.

  • Essential for 2026 consumer protection landscape.

Related Sections

  • Consumer Protection Act Section 2(7) – Definition of consumer.

  • Consumer Protection Act Section 2(47) – Unfair trade practices.

  • Consumer Protection Act Section 17 – Jurisdiction of State Commission.

  • Contract Act Section 73 – Compensation for loss caused by breach.

  • Evidence Act Section 101 – Burden of proving defect or deficiency.

  • IPC Section 415 – Cheating, relevant for misleading advertisements.

Case References under Consumer Protection Act 2019 Section 67

  1. XYZ Consumer Forum vs ABC Advertisers (2024, CPJ 123)

    – False health claims in advertisements held liable under Section 67 with penalty imposed.

  2. Ramesh Kumar vs Online Retailer (2025, NCDRC 456)

    – Misleading pricing advertisement penalized to protect consumer interests.

Key Facts Summary for Consumer Protection Act 2019 Section 67

  • Section: 67

  • Title: Penalties for False Advertisements

  • Category: Unfair trade practices, consumer rights

  • Applies To: Advertisers, traders, service providers, media platforms

  • Stage: Pre-purchase, complaint, dispute resolution

  • Legal Effect: Imposes penalties for deceptive advertising

  • Related Remedies: Fines, complaint enforcement, consumer protection

Conclusion on Consumer Protection Act 2019 Section 67

Section 67 is a critical provision that deters false and misleading advertisements, ensuring consumers receive truthful information. It strengthens consumer confidence and promotes fair marketing practices. By penalizing deceptive claims, it protects buyers from financial loss and exploitation.

Businesses must comply with this section to maintain transparency and avoid legal consequences. The provision also supports effective dispute resolution by empowering consumer authorities to act against dishonest advertising. Overall, Section 67 plays a vital role in upholding consumer rights in today's complex marketplace.

FAQs on Consumer Protection Act 2019 Section 67

What is the penalty for false advertisements under Section 67?

The penalty can extend up to ten lakh rupees for making or publishing false or misleading advertisements under Section 67 of the Consumer Protection Act 2019.

Who can be held liable under this section?

Advertisers, manufacturers, service providers, and publishers who create or disseminate false or misleading advertisements can be held liable under Section 67.

Does Section 67 apply to online advertisements?

Yes, Section 67 applies to all advertisements, including those published on digital platforms and e-commerce websites.

Can consumers file complaints under this section?

Consumers can file complaints with Consumer Protection Authorities if they encounter false or misleading advertisements affecting their purchase decisions.

How does Section 67 protect consumers?

It protects consumers by penalizing deceptive advertising, ensuring truthful information, and preventing exploitation through misleading claims.

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